FAQs

What is your covid policy for festival entry? expand

In order to make Elrow Town Festival as safe as possible for all attendees and staff, we will require either proof of double vaccination, or proof of a negative lateral flow test taken within 24 hours of arriving at the event, shown in either the NHS App or Covid Pass Service.
If you have not been double vaccinated it is your responsibility to take a lateral flow test and upload the results before arriving at the festival. Without this, admission will be denied.

How can i get proof of an nhs lateral flow test? expand

Information about how to obtain lateral flow tests can be found here.
You will be asked to provide proof of a test either in the NHS App (not to be confused with the NHS Track & Trace app), via the email option or COVID pass service. Information about the Covid Pass Service can be found here.

How can i prove that i have been double vaccinated? expand

If it has been more than 14 days since you received your second vaccination, then you can use the NHS App or the Covid Pass Service online, or by showing your Covid Pass Letter.

Can i upgrade my ticket to vip? expand

Yes, we will be offering VIP upgrades at the Info Point.

Is there first aid at the festival? expand

Yes, there will be first aiders.

I need to bring in a prescription medication to the festival, is this possible? expand

Please email info@lwe.events and let us know your specific needs and we can see what is possible.

Where can i find out about lost property? expand

Please log any lost items here: Bit.ly/lwelostproperty and we will get back to you if we found it.

How do i find my way around the festival?expand

There will be signage to point you in the direction of toilets, bars, food stalls and more. Maps will be situated around the festival site, and you can ask for directions at the Info Point.

Do local residents get a free or discounted ticket?expand

As part of our offering to the local area, elrow Town gives away 25 pairs of tickets for each day of the event through a residents ticket ballot. If you live locally and would like to apply for the local resident ticket ballot you can enter by completing this form. Applications are limited to two per household and properties must be within one mile of the festival site. Applications will be accepted until midnight on Saturday 10th July 2021 and winners will be contacted after the draw on Friday 16th July. If you haven’t heard from us by this date, then unfortunately you have not been successful.
Please note that we will only accept two entries per household, that you must provide proof of address, and that your property must be within a one mile radius from the festival site.

Can we camp at elrow town?expand

No - this is a two day, non-camping event.

What items are not allowed into the festival?expand

Bags bigger than A4 size, aerosols, alcohol, any items that could be considered to be a weapon, excessive amounts of cigarettes, fireworks or flares, glass, illegal substances, large umbrellas or flagpoles, legal highs, medication (unless cleared with us in advance), nitrous oxide, portable lasers or pens, smoke canisters, spray cans, thick pens (sharpies, permanent markers etc), reflective / high vis jackets. For more information please check our terms and conditions.

Terms and conditionsexpand

By buying tickets and attending to elrow Town you agree with our T&Cs: http://www.lwe.events/terms-and-conditions
If you have any questions related to these terms and conditions please contact us at info@lwe.events.

Contact usexpand

For any further information please email us at info@elrowfamily.com