Terms & Conditions

Welcome to Elrow Town Festival’s website (the Website). The following are the terms and conditions that govern your use of the Website (the Terms of Use).

We are ENTRETENIMIENTO MUSICAL, S.L. a company registered in Spain with CIF registration number B-66084625, with registered office address at Av. Espluges 79, 08034 Barcelona (the “Company” or “we” or “us”). To contact us, please email info@elrowfamily.com or telephone our customer service line on +34 687 055 050.

We reserve the right, at our discretion, to change, add or remove aspects of these Terms of Use at any time. Therefore, we encourage you to check these Terms of Use frequently.

If you breach these Terms of Use we may prevent you from using the Website and/or take any appropriate legal action. We also have the right to disclose your identity to any third party who is claiming that content posted or uploaded by you to our Website constitutes a violation of their intellectual property rights or of their right to privacy.

By using the Website, you agree to comply with this Terms of Use as well as with all applicable laws, rules and regulations. If you do not agree with these Terms of Use you should not use the Website. We recommend that you print a copy of these Terms of Use for future reference.

OUR WEBSITE

We may update and change our Website from time to time to reflect changes to our events, our users' needs and our business operations. We will try to give you reasonable notice of any major changes.

Our Website is made available free of charge.

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

The following may also apply to your use of the Website:

Our Privacy Policy.

Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase tickets from our Website or via one of our partners, our terms and conditions of supply will apply to the sales.

WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE

We may transfer our rights and obligations under these Terms of Use to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights.

OUR SITE IS ONLY FOR USERS IN THE UK

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our Website is appropriate for use or available in other locations.

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, including in relation to an account you set up via the Website, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@elrowfamily.com.

WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

Where our Website contains links to or banners advertising other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources. You should, in particular, review and agree any privacy policies applicable to such sites before using them.

ACCEPTABLE USE

You are granted a limited licence to download, view and print of pages of the Website for personal use. In using the Website, you agree not to download, copy, post, publish, distribute or disseminate material or information from the Website with the purpose of resale or any other commercial use.

The contents of, and software used in connection with, the Website are owned by us or our suppliers and are protected by copyright and other intellectual property laws. All such rights are reserved.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Website in breach of these Terms of Use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

WEBSITE CONTENT

The content on our Website is provided for general information only. Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date. We cannot give any assurances that the functionality of the Website will be uninterrupted, that it will meet your requirements or that the Website or the server that makes it available are free from viruses, malware or anything else that may be harmful or destructive. You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which it is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

TRADE MARKS

Both the commercial name of Elrow Town Festival, as well as the logos, branding and distinctive signs related to Elrow Town Festival, are trade marks owned by or licensed to us. Use of any such trade mark without our prior written approval is strictly forbidden.

INTERACTIVE SERVICES

We may from time to time provide interactive services on our Website, including: Chat rooms. Bulletin boards. Image and video galleries. Interactive services. We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our Website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them. Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

UPLOADING CONTENT TO OUR SITE

These content standards apply to any and all material you contribute to our Website (Contribution) and to any interactive services associated with it. By making any Contribution, users are granting us a royalty-free licence to reproduce, distribute, publicly display, transmit, publish, translate, edit or modify such content in any media. You confirm that any material you upload or otherwise share via the Website is your own original work

The content standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole and we will determine, in our discretion, whether a Contribution breaches our content standards.

A Contribution must:

  • be accurate (where it states facts).
  • be genuinely held (where it states opinions).
  • comply with the law applicable in England and Wales and in any country from which it is posted.

A Contribution must not:

  • be defamatory of any person.
  • be obscene, offensive, hateful or inflammatory.
  • bully, insult, intimidate or humiliate.
  • promote sexually explicit material.
  • include child sexual abuse material.
  • promote violence.
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • infringe any copyright, database right or trade mark of any other person.
  • be likely to deceive any person.
  • breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • promote any illegal activity.
  • be in contempt of court.
  • be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
  • be likely to harass, upset, embarrass, alarm or annoy any other person.
  • impersonate any person, or misrepresent your identity or affiliation with any person.
  • give the impression that the contribution emanates from the Company, if this is not the case.
  • advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
  • contain a statement that you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
  • contain any advertising or promote any services or web links to other sites.

You warrant that any Contribution does comply with these standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

You are solely responsible for securing and backing up your content.

The Website may include information and materials uploaded by other users. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

LINKING AND COMMERCIAL USE

It is forbidden to use any page or content of the Website for a commercial purpose, such as ticket sales, promotions or any other kind of services.

IN ALL CIRCUMSTANCES, YOU MUST HAVE OUR PRIOR WRITTEN CONSENT FOR ANY COMMERCIAL USE OF ANY KIND INVOLVING THE WEBSITE, THE CONTENTS OR OUR PRODUCTS AND SERVICES, INCLUDING ADVERTISING, LINKS OR ANY OTHER TYPE OF COMMUNICATION.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Website in any website that is not owned by you.

Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in these Terms of Use.

If you wish to link to or make any use of content on our site other than that set out above, please contact info@elrowfamily.com.

LIMITATION OF LIABILITY

Neither we nor any of the entities that are part of the elrow family group, will be liable in case of circumstances beyond our reasonable control.

Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you, which will be set out in our terms and conditions of supply.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our Website.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user:

Please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

Under no circumstances will we be liable for actions, omissions or behaviours of third parties. You should report any inappropriate behaviour of third parties by contacting our customer service at info@elrowfamily.com and, if necessary, we will take appropriate measures.

APPLICABLE LAW AND JURISDICTION

If you are a consumer, please note that these Terms of Use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.